This policy explains what information GIDEON collects, how we use it, and the choices you have. We handle personal information consistent with the Australian Privacy Principles.
We use your information only to provide and improve the Service: to learn your business context, answer your questions, produce your deliverables, and carry out actions you ask for. We do not sell your personal information, and we do not use your private business content to train public AI models.
To generate responses, your prompts and relevant context are sent to trusted AI providers (for example Anthropic for the language model, and a speech-to-text provider when you upload audio or video). These providers process the data to return a result and under their terms do not use business or enterprise API content to train their models. Research features may query public web sources.
Your tenant data is stored per business and isolated from other tenants. Connected-account tokens are encrypted at rest. We apply reasonable technical and organisational measures to protect your information, but no system is perfectly secure.
Access is granted by you and used only for the actions you request. You can disconnect at any time from within the app, which revokes our stored access.
We keep your information while your account is active. You can remove documents, learned facts and connected accounts in the app. When you close your account we delete your data after a reasonable period, except where we must keep records to meet legal obligations.
You can view and edit your business context, remove learned facts and uploaded files, disconnect accounts, and request access to or deletion of your personal information. To make a request, contact us through the app.
We use only the cookies and local storage needed to keep you signed in and to run the app. We do not use third-party advertising cookies.
We may update this policy from time to time. Material changes will be notified in the app.
For any privacy question or request, contact us through the app.