Set up Answer my phone in about 15 minutes: one press to research your business, check the playbook, test it, connect your number, switch it on.
Jasmine is the AI assistant inside your YesBusiness account. She can answer your business phone when you can't: after hours, when you're busy, or always. She answers from what your business has told her, takes messages, and puts urgent callers through to you.
It takes about 15 minutes. You can hear her answer as your business before you connect any phone number.
The first screen shows how she would answer for you, built from your profile and your website. You don't fill in a form.
Open How I answer. This is everything she will say and won't say. Change anything that's wrong.
| Section | What to check or add |
|---|---|
| What the line is for | Information, sales, bookings, messages, or something unique to you. Tick all that apply. |
| What I know | Each line shows where it came from. Edit it, remove it, or mark "never say this". |
| Callers will ask this | Questions she couldn't find an answer to. Tap each and tell her what to say. |
| Your context | Anything else she should know, in your own words. |
| Deals and offers | What she may offer, to whom, and until when. |
| Limits | What she must never say or promise, and what goes to a person. |
| Negotiating | The most she may discount or include, and when to bring you in. If you leave this empty she offers nothing beyond what's written. |
Quickest way to add things: type or say it all in the one box, for example "never discount more than 10%, bookings Tuesday to Thursday only, always ask for their site location". She files each part in the right section for you to confirm.
She only quotes a price you have written down. For anything she doesn't know, she says you will get back to them and takes a message.
Open Test it and choose one:
After each test you see the conversation, which playbook line each answer came from, and a Fix this answer button. Test as often as you like. Each test call can run up to 5 minutes and uses credits like a normal call; the screen shows roughly how many before you start.
Pick one:
Australian, UK and New Zealand numbers need a one-time check with the phone company. If yours isn't ready yet, the screen says so and tells you when it is. You can keep testing in the meantime.
Choose when she answers (after hours, when busy or no answer, or always) and which mobile urgent calls go to. Then switch it on.
Open Calls and messages. Each call is a card: who called, their number, what they wanted, and how urgent it was. You can call back, have Jasmine call back, or text back. You're told by a beep on your phone or an email, and by text for urgent calls.
Questions: reply to any email from GIDEON or Jasmine, or use the chat inside the app.